PayPal SRS Strategic Operations Lead in Dublin, Ireland

SRS Strategic Operations Leadin Dublinat PayPal

Date Posted: 6/26/2018

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Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 6/26/2018

  • Job ID: R0034460

About Us

HELP US REIMAGINE MONEY.

At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

SRS Strategic Operations Lead - Key player within the Global Seller Risk Services (SRS) Operations Leadership team, inputting on all strategic initiatives globally.

A typical day for the Strategic Operations Lead will include:

  • Key player within the Global Seller Risk Services (SRS) Operations Leadership team, inputting on all strategic initiatives globally.

  • Leading on many of these key initiatives

  • Working with Global stakeholders to gather input and data which will be key to defining the strategic direction of Global SRS Operations

  • Collaborating with the Global SRS Ops and Policy Leaders to understand the questions they are trying to solve.

  • Identifying key business opportunities for improvement in the Seller experience and ground recommendations with insights and significant data / analytics

  • Developing an understanding of the Seller experience and identify the resources available to best investigate and address key issues.

  • Organizing and manipulating raw and/or disparate data to generate comprehensive key findings.

What does Success Look Like?

  • You will have driven and have established track record in the development and implementation of key strategic initiatives that will been delivered successfully, in line with local business and broad corporate goals

  • You will be an excellent communicator with strong engagement and influencing skills

  • You will be part of the PayPal team and naturally align with our values of collaboration, innovation, wellness and inclusion

  • You will collaborate across and outside of SRS operations, being the interface to our global partners including not exclusive to data/BI/Consumer risk and compliance teams.

About You

You will:

  • have a data driven, analytical approach

  • be a strong credible leader, and confident in challenging the status quo

  • have a focus on improving the Seller experience while not at the expense of losses.

  • be familiar with analyzing complex data and using it as key inputs to strategic business decisions

  • be detail oriented while having the ability to connect with the vision.

  • have the mental agility to creatively extract actionable insights from massive, highly complex, multi-dimensional datasets while ensuring data quality.

  • demonstrate excellent oral, written, and interpersonal communication skills and the ability to communicate clearly at all levels across multiple regions.

  • have a skill for problem-solving, while being at ease with ambiguity, and an ever changing environment

  • have the ability to influence others and get buy in for your ideas.

  • work well in a diverse, global, team environment with strong collaboration and communication skills.

You Might Also Have

An understanding of the key metrics that drive a successful operations and Merchant experience environment.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0034460

Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.