PayPal Manager, Product General Management 2 in San Francisco, California
Manager, Product General Management 2in San Francisco-Xoomat PayPal
Date Posted: 8/4/2018
Employee Type: Full-Time
Experience: Not Specified
Date Posted: 8/4/2018
Job ID: R0034926
Xoom is revolutionizing the global digital money services market and we want people like you who make a positive impact and seek to change lives on a global scale.
We are looking for individuals who uphold our mission to deliver the fastest, most transparent, and pro-consumer digital money services across all platforms, on every single transaction.
Xoom started in San Francisco CA, expanded into Guatemala City, and now reaches across the PayPal network. Join us!
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Strategic Product Management at Xoom, a PayPal Service
Senior Product Manager – Xoom, A PayPal Service
We’re looking for a Sr. Product Manager in San Francisco, for Xoom, A PayPal Service.
You’ll work on Xoom’s most strategic new features and develop product roadmaps for our growing global business. In a typical day, you might:
Speak to customers that send money from Houston to Honduras, Munich to Mumbai, Glasgow to Ghana, Vancouver to Vietnam, or Madrid to Morocco
Coordinate with our software architects, product managers and UX team to build multiple features that work together to reach a goal
Meet a law firm in France as you craft a plan to tailor our product to new regulations
Present to executives your product roadmap for instantly verifying customer identities
Host a design sprint focused on reducing fraud losses
Meet with a payment processor, along with colleagues from Braintree, as you plan our funds-in product build in a new market
Present a strategy to executives to get more PayPal users sending to banks and for cash pickup with Xoom
Core job responsibilities:
Build, and thoroughly document strategic product roadmap recommendations
Define product requirements and implementation details, writing clear, detailed and thorough specifications for complex features, functionality and products
Ensure proper communication cadence with local and international leadership
Liaise with engineering, design, product management, and other cross-functional stakeholders to ensure features and technical specifications meet defined business requirements
Define and measure KPIs for success of new products and markets
Identify partnerships and service providers that Xoom can leverage to win in global markets. As needed, engage in contract negotiations and service details
5+ years' experience working with global products in a top tech or payments company
Built a product from concept to launch
Experience working in an international or multi-cultural product or setting
Management consulting or entrepreneurial experience a plus
Strong analytical skills to determine the right metrics and turn data into insight
BA/BS in Business, Computer Science, Engineering, or a related field
MBA a strong plus
Customer driven – you seek in-depth understanding of customer needs and turn that insight into a compelling vision and strategy for the product.
Passionate problem solver – no problem is too complex, unknown, or ambiguous to tackle. You work with people across the company, coordinating with experts to ensure your solutions create amazing customer experiences and align with goals in marketing, legal, compliance, fraud, and customer service.
Own your results – nothing can stop you from delivering the best for our customers. You’ll evangelize your product vision to Xoom and PayPal executives and convince the rest of the organization of your plans.
Strategic – you understand Xoom’s business and are driven to understand money transfer from 360 degrees. You’re not satisfied until your product plan has considered all the angles.
Think globally. You ensure product solutions work around the world, and you gain customer and market insights across cultures and geographies. You can tailor features and user experiences to our culturally diverse customer segments.
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.