PayPal Program Manager in San Jose, California

Program Managerin San Joseat PayPal

Date Posted: 5/26/2018

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Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 5/26/2018

  • Job ID: R0032171

About Us


At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are currently seeking a Program Manager within PayPal’s Regulatory Product PMO to drive significant programs within PayPal. Responsibilities will include scope, planning, communication, risk management, program & project management for one or more projects or programs within the PayPal organization. The program manager will be active across all phases of project delivery from definition to deployment. Programs can span multiple teams, projects, geographic locations, time zones, deliverables, and involve complex technologies.

The right candidate will have deep experience and understanding of technology, Agile, program management, project management, change management, and organizational dynamics.

Primary Job Responsibilities:

Program (& Project) Planning & Execution:

  • Maintain relationships with business & technology stakeholders including architects, development managers, scrum teams, program (& project) managers, QA, Release Engineering and Management and Site Operations

  • Understand nature of program (& project) management needs to drive execution & delivery

  • Manage scope, milestones and budget across program (& project) to ensure completion of goals

  • Develop appropriately structured and detailed program (& project) plans

  • Identify and track program (& project) interdependencies to ensure timely and successful delivery

  • Secure development, quality assurance and site operations estimates & resources commitments on which the schedules and roadmaps will be built.

  • Optimize resource and capacity planning to support program (& project) goal

  • Identify program (& project) risks and develop risk mitigation techniques to minimize issues.

  • Identify, track, prioritize and drive resolution of program (& project) level issues and work to address and mitigate systemic issues

  • Ensure escalations to the appropriate individuals/groups are done early and often

  • Identify and track major milestones for program (& project)

  • Review and ensure that release cycles are executed according to plan which includes validating implementation plans, mitigation plans, test plans and signoffs and communication plans

  • Monitor and measure progress to ensure that the program (& project) meet or exceed performance target, ensuring that teams document accurate status

  • Communicate timely and accurate status to appropriate levels and stake holders

  • Lead deep dives on key initiatives through program (& project) reviews with team

  • Oversee program (& project) performance and reporting across geographic locations

  • Ensure budgets are planned and adhered to

  • Ensure that resources are effectively allocated across releases

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.