PayPal Software Quality Engineer in San Jose, California

Software Quality Engineerin San Joseat PayPal

Date Posted: 5/16/2018

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Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 5/16/2018

  • Job ID: R0032836

About Us

HELP US REIMAGINE MONEY.

At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The primary role of the Quality Engineer is to provide expertise in validating the stability/availability of the platform at any point in time, particularly when there is code delivered for the Personalization platform systems and components. This person is required to be highly technical, who is well versed in the industry best practices for testing and validating highly scalable systems that serve 100 million requests per day. Personalization platform is an amalgamation of different components that are Java services, daemons, batches, Kafka, Java Script etc. with many use cases and critical clients. The engineer needs to be able to understand the complexity and come up with good testing/quality strategy for the domain as such with better ECI/ECD pipeline strategy, questioning the code quality of the developer and if required the product requirements on the larger scheme of things.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The consumer organization at PayPal focuses on new products and capabilities offered to the consumer segment of PayPal users. This organization is responsible for all the experiences and services offered to buyers and casual sellers. Some of the areas of focus are P2P payments, Incentives, login dashboard, shopping experience and consumer utilities like contact book and device management.

One of the core branches of the consumer organization is CEP, which stands for “Customer Engagement Platform”. This platform’s core KPI is to improve the engagement of PayPal customers with PayPal products and experiences and in the process, increase adoption. There are two critical paths for personalization, Product and Marketing, which translates to the best product experience, personalized for a user at a point in time and the best marketing message personalized for a user. In both the cases, the customer is at the center, to surface the best and the most relevant experiences for them to be pleased with the experience. There are various systems involved, like segmentation platform, personalization platform, channel management etc.; to realize one of these experiences, all these systems work independently to compute massive data and a management platform is used to tie these together.

From an integration standpoint, personalization platform is the central decision engine to choose the most relevant message/experience to be surfaced to the end user. This is decided based on various factors like the segment of the user, different message competing with priority ranking, contextual data, frequency of the message rendered, customer interaction metrics etc. This requires the platform to be built with scalable, performant and robust infrastructure to be able to make this decision in few 10 ms. The platform receives 100 million requests per day which further adds to the complexity in the way the platform needs to be coded.

Job Description:

The primary role of the Quality Engineer is to provide expertise in validating the stability/availability of the platform at any point in time, particularly when there is code delivered for the Personalization platform systems and components. This person is required to be highly technical, who is well versed in the industry best practices for testing and validating highly scalable systems that serve 100 million requests per day. Personalization platform is an amalgamation of different components that are Java services, daemons, batches, Kafka, Java Script etc. with many use cases and critical clients. The engineer needs to be able to understand the complexity and come up with good testing/quality strategy for the domain as such with better ECI/ECD pipeline strategy, questioning the code quality of the developer and if required the product requirements on the larger scheme of things.

PayPal technology stack for the platform include components in java like services, daemons, batches etc. to work, the candidate should be able to work on these stacks with relative ease.

An engineer working on this platform will be exposed to some of the most complicated problem to deal with, in terms of technology and business. Personalizing marketing and product use cases is a challenge, and having the ability to do it for the same user in the most efficient way will push the engineer to the limit.

Beyond this, the successful candidate is expected to be multi-disciplinary, and is a multi-talented member of the technical team. The individual is expected to be a self-starter and a team player, with a strong drive for results and continuous innovations. The individual should be able to deliver work with minimal supervision.

Responsibilities:

  • Strong problem solving skills, and ability to think creatively while ensuring processes and procedures are properly followed Build tools, frameworks, and other infrastructure needed to support automation.

  • Design, code, and implement automation framework & tests in Java.

  • Create, maintain, and execute functional, regression, and exploratory tests.

  • Report defects in a timely fashion and work with the Development team to manage defects until issues are resolved.

  • Provide test case coverage and defect metrics to substantiate release decisions.

  • Assist in on-going process improvement efforts related to Quality.

  • Proactively create test cases for the known defects and integrate them into the automation suite.

  • Must be able to work independently with minimal supervision in a team to test, release rollout and support software applications for PayPal.

  • Work with business units to crystallize business needs into product features.

  • Work with engineering managers, engineers to develop innovative solutions that meet market needs w.r.t functionality, performance, reliability, realistic implementations schedules and adherence to development goals and principles.

  • Develop new team capabilities to ensure continued competence and relevance in supporting software development needs of PayPal's business.

  • Follow the team processes like Agile etc.

Job Requirements:

  • BE in Computer Science or Engineering and 5+ years related industry experience

  • Enterprise architecture/ understanding software design/Test, particularly large-scale web-based systems. (J2EE)

  • Service and UI automation experience.

  • Java programming in Linux/Unix environment for atleast 3 years.

  • OO-based analysis and design

  • Understanding of SOA / Web Services Software design and Quality analysis methodologies, including Agile methods

  • Source Control (GIT experience is an advantage)

  • Testing frameworks such as Junit, TestNG is mandatory.

  • Using API tools like postman etc.

  • Scripting Languages (Shell, Python, Perl) would be a plus

  • Jenkins/Hudson, Maven/Ant for release management. Ability to understand ECI/ECD pipelines.

  • Development background is a plus.

  • Highly analytical, innovative, and able to think strategically and to develop comprehensive detailed specifications.

  • Good understanding of QA methodologies and sound knowledge of QA Automation processes and tools

  • Excellent verbal and writing skills; ability to produce clear, concise communications and documentation.

  • Highly effective at working in cross-functional groups and getting results in matrix organizations.

  • Excellent time management skills and ability to work on concurrent assignments with different priorities


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0032836

Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.