PayPal Product Quality & Launch Manager, Japan in Tokyo, Japan

Product Quality & Launch Manager, Japanin Tokyoat PayPal

Date Posted: 6/28/2018

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Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 6/28/2018

  • Job ID: R0025187

About Us


At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This Product Quality & Launch Manager, Japan role is part of the APAC Product Marketing (PMM) Team.

  • Ensure that all PayPal Japan product flows are working seamlessly for customers.

  • Manual testing of product flows and tracking of defects using tools such as JIRA.

  • Collaborating with product managers and engineers to drive defects to closure.

  • Keeping the Japan team up-to-date with the upcoming launches.

  • For all new product launches, provide test scenarios and lead employee / beta testing.

  • Be an expert in local requirements.

  • Provide prioritization to products being launched in the market.

  • Collaboration with PayPal customer service teams to understand customer pain points and issues, and work with global teams for resolution.

  • Provide insights into competitive product experiences & suggest improvements / optimizations on PayPal product flows


  • 5 - 7 years of experience in quality assurance and strong technical background (expertise in areas including, but not limited to, RESTful API, JavaScript, HTML5, SQL, git).

  • Experience with developing test cases and leading the execution.

  • Excellent oral and written communication skills with experience in interacting with overseas teams / clients.

  • Tools experience: JIRA

  • Business level English skills

  • Possesses a deep understanding of Japanese culture and market

  • Knowledge / background in payment industry is a plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.